Onboarding:
Welcome to miXabroad
Welcome to miXabroad! We are thrilled to have you join the benchmark and look forward to working with you to deep dive into your institution’s education abroad experiences on a global scale.
We specialise in helping institutions like yours gain valuable insights into education abroad programs, enabling you to make data-driven decisions and enhance your global engagement strategies.
This page will guide you through the onboarding process and outline what we need from you to ensure a seamless setup. Please circulate this webpage internally to ensure all relevant stakeholders are informed and aligned.
About miXabroad
miXabroad is a large-scale, research-led benchmark that measures the experiences and impact of education abroad. We take the hassle out of surveying your students so you can focus on what matters most: designing transformative global experiences.
The miXabroad survey includes over 200 variables covering program type, student demographics and destination insights. We assess all aspects of the student experience – from academic performance, safety, support services, social integration and more – so you can determine how motivations, perceptions and impact differ by student type.
We provide insights across a range of program types, including:
- Semester abroad
- Short-term, faculty-led programs
- External or third-party provider programs
- Global internships (in-person, virtual)… and more.
Onboarding,
step-by-step
1. Sign your data agreement
When sharing the data agreement internally, we also recommend that you share a link to the privacy notice for survey respondents which outlines how we collect, use and protect their data. If you require an offline version of this, please contact us.
Processing of the data agreement may take time, depending on your institution's internal protocols around partnerships and agreements. While awaiting sign off on the data agreement, we recommend completing steps 2, 3 and 4 of the onboarding process.
2. Complete your onboarding form
See also 'Customizing your survey' and 'Indicating preloaded and mandatory questions' below.
3. Customize your survey
- Your institution can propose up to 4 additional questions, depending on your miXabroad package. Use the first TAB ‘Onboarding Form' of the onboarding document to propose any additional questions that are specific to your context.
- You can also refine existing questions to align with your institutional requirements, especially for topics such as sexuality, gender or ethnicity.
- You may also wish to refine response options. For example:
Question 1.1 What type of experience did you undertake?
You may wish to have your own program names reflected here. Or, if your institution offers its own grants or has unique programs, you can add questions to capture this information.
4. Provide preload data (if applicable)
- Streamline the survey and save respondents’ time
- Enhance the quality and accuracy of your institution’s survey results.
Preloaded data can include information such as student demographics, program details or funding source. In your Onboarding Form, under the 'Survey' tab, you’ll find suggestions for questions that could be preloaded (Column C: Recommended Preload) and questions that miXabroad requires students to complete (Column E: miXabroad Answer Required).
You will need to complete Column B: University Preload and indicate with a ‘Y’ (for yes) which questions you can provide as preloaded data.
You will also need to complete Column D: University Required Question by indicating with a ‘Y’ which questions you require to be mandatory for your own reporting purposes.
Download the miXabroad preload template.
5. Survey testing
Within 2 days of receiving your completed onboarding form, we'll provide a test link to review. You should view the test link in incognito mode to ensure you can check different program or student cohort journeys.
Let us know if there are any changes required after testing the survey. Once any refinements are made and you’re happy with the test link, we'll send you your 'go live' link with templates and tips for survey distribution.
If you’re using preloaded data, we’ll provide unique survey links for each student. You’ll need to ensure your CRM can send personalized links – we recommend confirming this before submitting any preload data.
Onboarding checklist
1. Attend an initial onboarding meeting to discuss your institution’s needs and review the onboarding document.
2. Complete the Excel document, including proposing additional questions, refining existing ones, and indicating preloaded and mandatory questions.
3. Return the completed document to your miXabroad contact.
4. Download and complete the Preload data template (see #4 above).
5. Review your online survey - we will send you a test link.
6. Go live!
Also, check out these handy resources:
We're here to help
If you have any questions or need assistance during the onboarding process, please don’t hesitate to reach out to your miXabroad contact. We’re here to ensure your experience with miXabroad is smooth, efficient and tailored to your institution’s unique needs.
Thank you for choosing miXabroad. We look forward to partnering with you to unlock the full potential of your education abroad programs!